I met Mychaela in 2013 after receiving one of her fliers. I had initially made an appointment with another tax professional but was skeptical about their services and level of professionalism. So in turn, I contacted Mychaela and explained my situation to her and we scheduled an appointment for me to come into the office. I must say I was pleased with her professionalism, knowledge and dedication as well as the warm and inviting smile that I was greeted with upon entering the office. I walked away with a nice refund too. The staff at PTFS are definitely the ones to see.